We all know how technologies enable communication, including email, voicemail, text messaging, instant messaging, Twitter, and more. The list continues. There are enough ways to communicate, but too often, the message is overloaded for employees.
That is the reason when something is significant, nothing compares to face-to-face communication. When a leader needs to inspire people—or move them to action—the most ideal approach to do it is to look at individuals in the eye and tell them exactly what they have to know.
Face-to-face communication sends a message before you say a word. Individuals won’t just hear what you are saying,they will see the greater meaning of your tone, voice inflection, emotion and body language. Taking the time to meet and chat with employees is an significant method to emphasis key messages as well as emphasize and develop thoughts ideas expressed in different channels.
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There are six good reasons for giving leaders time to communicate face to face:
- Demonstrate importance
Being there in person tells your audience they are important to you and the issue you are discussing is worth your time and theirs. Your attention will attract people’s attention and increase your ability to listen to your message. Although clearly a positive aspect of face-to-face communication, this is also one of the reasons for which strategic focus should be placed on which topics to include on the agenda.
- Interpret thoughts and feelings
When you are face to face, you can see and react to individuals’ responses – like facial expressions and body language – as well as their tone of voice. Leaders have the opportunity to show they care by asking probing questions and actively listening to understand the audience’s perspective. This is particularly basic when you need workers to adopt new behaviors to advance your goals, such as in times of change.
- Enhance credibility and trust
Leaders need to build employee trust to be successful. Face-to-face interaction enables you to share your strategy, clarify it obviously, and answer questions sincerely. Employees see how actions align with words, which improves leaders’ credibility and trust. These sessions additionally make chances to tell stories about how a specific strategy is being “lived” by employees and recognize employees for positive actions.
- Build relationships
Interacting directly with other leaders, managers and employees expands your network and sets up shared experience that can enhance future communication. The activities required to build agendas and presentations create more comfort with the message; Generally, if you need to share information with someone else, then you have to first understand it yourself. This is the basis of cooperation and success in the whole organization, which helps in making commas.
- Gather feedback
Meeting in person helps employees feel esteemed and allows them a chance to contribute input to organizational strategies and communication. It allows the leader a chance to confirm people’s understanding of key issues, identify gaps and encourage ongoing feedback and engagement. Consider using interactive technology to gather “live” data.
- Address sensitive issues
Finally, the biggest benefit of face-to-face communication demonstrates commitment to employees and commitment to a successful outcome when you face sensitive issues.
Whether you are providing specific feedback to increase their success or to deliver a hard message, focus on your desired result and prepare the mindset and potential responses of the employee.
Ultimately your involvement matters a lot and by taking the time to meet, you can help in starting a challenging conversation in a trustworthy conversation. Do not forget to follow up on the issues discussed in future meetings and / or other channels to avoid reducing the credibility you create.
For these reasons, face-to-face communication can be a very valuable tool for internal communication.
It can often be the antidote to our fast paced digital age. Be sure to open the possibility of exploiting this tried and true channel to its greatest advantage in your future efforts.